How to log in (quick checklist)
Type the Bitbuy web address into your browser or use a saved bookmark. Confirm the page uses HTTPS and shows a padlock before entering any credentials.
Provide the email you registered with and your account password. If you use a password manager, allow it to autofill to avoid typing errors.
If 2FA is enabled, enter the one-time code from your authenticator app (recommended). Avoid SMS 2FA when possible because SIM attacks can bypass it.
After signing in, head to the statements, activity, or reports area to export transaction history and tax documents. Store copies on an encrypted drive or secure cloud storage.
Always log out and consider clearing cookies on public or shared computers to prevent session reuse.
If you can't log in
Use the "Forgot password" flow on the login page to receive a reset link at your registered email. If you no longer have access to that email, contact Bitbuy support via the verified channels on their website and be prepared to provide identity verification documents.
Best security practices
- Create a long, unique password and store it in a password manager.
- Enable app-based 2FA (Google Authenticator, Authy) and securely store recovery codes offline.
- Keep your device OS and browser up to date to reduce vulnerabilities.
- Use hardware wallets for large crypto holdings and keep exchange balances minimal.